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Submitted by shane on Sun, 02/08/2009 - 22:13.

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Submitted by shane on Mon, 01/26/2009 - 00:19.

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Submitted by shane on Tue, 01/27/2009 - 04:59.

High Quality Customer Support and QA testing with no minimum start-up


FBM's Customer Support offers competitive pricing in the offshore industry including Canada, India and the Philippines.

Our customer support team is highly competent in dealing with Technical Support (Tier 1, Tier 2), Pre and Post Sales Support, and Telemarketing campaigns. Our technology allows our Agents to handle up to 8 simultaneous chat conversations at one time.

We dont require any long term customer support contracts and there's no minimum number of Agents to start.

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Submitted by shane on Tue, 01/27/2009 - 05:01.

Start out with as little as one FBM Agent to handle your Customer Support or QA workload


FBM does NOT require a minimum amount of Agents to start. You can begin outsourcing your customer support or QA workload to FBM with as little as one Agent. Once you are comortable with the support level your company is receiving you may choose to quickly scale up with more Agents.

FBM's infrastructure, management and staff are all able to make this scalability process seemless