FBM is a world-class American managed support center in Metro-Manila, Philippines and has provided live 24/7 customer support to our American and international customer base since 2002. FBM offers turnkey support solutions with in-house tools, staffing, and management capabilities to provide live chat, email, and phone support. FBM offers a fully managed, redundant, scalable, and fault tolerant support infrastructure located in US data centers and monitored by an experienced IT Staff 24/7.